The Challenge
As a large consumer finance institution, Credit Direct needed a reliable way to monitor transactions, investigate suspicious activity, and stop fraudulent outflows before they impacted customers.
The Solution
By implementing Sigma’s Transaction Monitoring and integrated Case Management, Credit Direct automated fraud detection and streamlined alert investigation from identification through resolution.
Solutions Used
- Transaction Monitoring
- Adverse Media Screening
- Sanctions Screening
- Politically Exposed Persons (PEP) Screening
“We use Sigma primarily for transaction monitoring, and it has become a core part of how we manage fraud risk day-to-day. The ability to block fraudulent parties and prevent outflows to those accounts has been incredibly valuable.”
The Impact
- Strengthened day-to-day fraud risk management
- Improved investigation workflows with end-to-end case tracking
- Blocked suspicious counterparties and prevented fraudulent outflows
- Added an additional layer of protection for both customers and the business
