The Pastel Banking Intelligence Platform

One platform of AI agents that streamline onboarding, CDD, fraud, AML, screening, and executive insight—on top of your existing core.

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Scroll down to see how it works

Scroll down to see how it works

Agentic AI tailored for banking workflows

Follow these three (3) steps

1

Connect to your systems

Pastel connects to your core and data warehouse—so agents can see what your teams see today.

2

Configure agents to your policies

You define policies, thresholds, escalation paths, and documentation standards. Agents execute within those guardrails and learn from your team’s decisions.

3

Deploy with humans in the loop

Agents propose actions and draft outputs; your teams review, approve, or correct. Every step is logged and explainable.

Our Modules

Strategic intelligence (Pastel Atlas)

Ask questions in natural language—about branches, deposits, segments, or risk—and get instant, traceable answers.

Agents that proactively surface trends, vulnerabilities, and opportunities leaders care about.

Board‑ready packs generated on demand, keeping the story and the numbers aligned.

Fraud & AML

Specialized agents for patterns like account takeover, check fraud, and suspicious transactional behavior.

Intelligent alert triage that clusters related activity and prioritizes what matters most.

Drafted case narratives and regulatory report summaries ready for analyst review.

Sanctions, PEP, and adverse media screening that reduces noise and highlights likely true hits.

Drafted case narratives and regulatory report summaries ready for analyst review.

Onboarding & CDD

Standardize CDD workflows by customer type, with clear rules on which checks to run and when.

Automate document collection, identity verification, completeness checks, and reminder flows.

AI agents that auto-run checks and alert only when needed

Auto‑assemble exam‑ready CDD files with clear rationales for approvals and declines.

You stay in control. Pastel does the heavy lifting.

Human‑in‑the‑loop guardrails for all high‑impact decisions.

Role‑based access, audit logs, and explainable outputs.

Configurable policies and thresholds, aligned with your risk appetite.

From first workflow to full rollout

Identify the workflows where agents can create immediate capacity without increasing risk.

Discover

Identify the workflows where agents can create immediate capacity without increasing risk.

Discover

Configure agents and playbooks with your policies, scenarios, and documentation requirements.

Design

Configure agents and playbooks with your policies, scenarios, and documentation requirements.

Design

Launch with a focused team, validate outcomes, and refine guardrails.

Pilot

Launch with a focused team, validate outcomes, and refine guardrails.

Pilot

Expand to additional products, teams, and regions once value is proven.

Scale

Expand to additional products, teams, and regions once value is proven.

Scale

Designed for bank technology environments

Integrates with existing cores and data warehouses.

Integrates with existing cores and data warehouses.

Integrates with existing cores and data warehouses.

Flexible deployment patterns to align with your security and infrastructure posture.

Flexible deployment patterns to align with your security and infrastructure posture.

Flexible deployment patterns to align with your security and infrastructure posture.

Clear data boundaries and observability so your teams understand exactly how agents operate.

Clear data boundaries and observability so your teams understand exactly how agents operate.

Clear data boundaries and observability so your teams understand exactly how agents operate.

Clear data boundaries and observability so your teams understand exactly how agents operate.

Find the first workflow that Pastel should take off your plate

Schedule a working session with your risk, compliance, and operations leaders to pinpoint where AI agents can deliver fast, safe impact.

Book a demo